![]() ![]() ![]() Today, however, they told me they’re taking three explicit steps to help with the keyboard situation: And, Apple never really even said they were making the change. The updates, though seemingly improvements, still resulted in some malfunctions. The industry term for this is “make or double make.”Īpple recently revised the MacBook keyboards quietly with the addition of a membrane that seemed intended to prevent dust and particulates from making it under the keys and preventing firing. Unless you’ve been under a rock, you’re aware that the current generation of MacBook Pro (and MacBook Air) models have had issues with keys either not firing or firing twice, resulting in no letter or double letters typed. The new MacBook Pro models will be available for purchase today.Īpple also told me that it is making three announcements about the MacBook Pro keyboard situation. Amidst a shift in Apple’s business driven by smartphone market saturation, the Mac has continued to grow out-sized to the industry and still acts as a beachhead for Apple in many enterprise businesses. It got an update last July, a graphics update in October and now the i9 update. The speed boosts of the MacBook Pro and the keyboard changes come after a year of boosts for the flagship notebook. The configure-your-own option gets a 200MHz bump, making it a full 2x faster from the dual-core 13”. The 13″ MacBook Pro with Touch Bar gets boosted 2.4GHz quad-core processors, standard, which will turbo boost to speeds up to 4.7GHz. The top end $2,799 config is now standard with an 8-core i9, two more cores and a 500 MHz increase over the current 6-core config. I hope that when Apple redesigns its keyboard once again, it will include user repair as a design priority.The $2,399 config of the 15″ MacBook Pro is getting a 2.6GHz 6-core i7 that boosts to 4.5ghz, a 400 MHz increase in turbo speed. ![]() Keyboards are touched by human fingers all the time. Still, this is a frustrating problem because a keyboard is the kind of physical interface that you would think requires just a small fix. I certainly don't have the expertise to fix most problems with Apple products, and I like how thin my new MacBook Pro is. So now, according to Apple, my only option is to visit an Apple store or authorized service provider, which, as The Outline reported, could decide the fix is to charge me hundreds of dollars and replace the computer's entire "top case." Or, I could keep mashing the space bar and hope the problem works itself out, saving myself money, time, and the possibility that I have to send my expensive laptop away for service.Īpple's designs can be beautiful, and its network of stores makes getting quality service for a computer easy. ![]()
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